Prescription Refills

Please plan ahead when requesting your refills so you don’t run out of important medications. Remember that refills can be taken care of during an office visit with your provider.

NON-CONTROLLED MEDICATION REFILLS 

• Call your pharmacy for a refill of a non-controlled medication.  The pharmacy will contact our office if there are no refills remaining.  We will then reach out to you if an appointment is needed prior to adding refills.

ADHD MEDICATION REFILLS

• Your child's ADHD prescription may be a controlled substance, and you will need to request refills monthly. These prescriptions cannot be called into a pharmacy. They must be sent electronically or via an original signed paper prescription and must be approved and sent by your primary provider.
• Requests for a refill should be made through your child's patient portal.  Simply follow this link to access the portal, click on the Medication tab on the left and then click on Request Medication Refill. Please create a new message for each request and include the following information: 1) an update on how your child is doing on the medication, 2) any concerns or side effects, and 3) confirm the pharmacy you want the prescription sent to. We ask that you submit your request at least 5 days before your refill is needed to allow time for processing and the provider to respond.
• Your child will need to be up to date on medication management appointments with a minimum of a yearly well visit, a medication check every 6 months, and any other appointments directed by your provider.
• 90-day prescription request: In some cases, if the patient is stable on a medication and your insurance company urges you to get a 90-day refill, this can be prescribed. If insurance requires you go through a MAIL ORDER PHARMACY, please allow 10-15 days for them to process the prescription.

ADHD NON STIMULANT MEDICATION REFILLS: STRATTERA (atomoxetine), INTUNIV (guanfacine ER), KAPVAY (clonidine) and QELBREE are not Controlled substances.

• These medications may have additional refills added per your provider's discretion.
• These medications also require medication management appointments with a minimum of a yearly well visit, a medication check every 6 months, and any other appointments directed by your provider.